Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information. Last updated: 5/1/2026

1. Introduction

MyVisionCheck is committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our data practices and your rights.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect: name, email address, date of birth, and contact information.

2.2 Health Information

This includes eye test results, vision data from Amsler grid and Snellen tests, eye condition information, doctor visit notes, and medical history relevant to eye health.

2.3 Device and Usage Information

We collect information about your device type, browser type, IP address, pages visited, time spent on pages, and other usage analytics to improve our platform.

2.4 Cookies and Tracking

We use cookies and similar tracking technologies to enhance your user experience and for analytics purposes.

3. How We Use Your Information

We use your information to: (a) Provide and maintain our services; (b) Personalize your experience; (c) Send important updates and notifications; (d) Improve platform functionality and user experience; (e) Ensure security and prevent fraud; (f) Comply with legal obligations; (g) Conduct research for health insights (with anonymized data).

4. Data Security

We implement industry-standard security measures including encryption, firewalls, and secure data storage to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data. You are responsible for maintaining the confidentiality of your login credentials.

5. Data Retention

We retain your personal and health data as long as your account is active and for a reasonable period after account closure to comply with legal obligations. You may request deletion of your account and associated data at any time, subject to legal retention requirements.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with: (a) Healthcare providers (only with your explicit consent); (b) Service providers who assist in platform operations; (c) Law enforcement when required by law; (d) Other parties with your written consent.

7. Third-Party Services

Our platform may use third-party services for authentication, analytics, and payments. These services have their own privacy policies. We encourage you to review them. We are not responsible for third-party privacy practices.

8. International Data Transfer

If you are accessing our platform from outside your country of residence, please note that your information may be transferred to, stored in, and processed in other countries. By using our platform, you consent to such transfers.

9. Your Privacy Rights

9.1 Access

You have the right to access and download your personal and health data.

9.2 Correction

You can update or correct your information through your account settings.

9.3 Deletion

You may request deletion of your account and associated data by contacting us through the Contact Us page.

9.4 Opt-out

You can opt-out of marketing communications at any time through your account settings.

10. Children's Privacy

MyVisionCheck is not intended for children under the age of 13. We do not knowingly collect information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Most browsers allow you to control cookies through their settings. Disabling cookies may affect some platform functionalities.

12. Health Data Privacy

Your eye health and medical information is sensitive. We treat this data with utmost care and comply with applicable healthcare privacy laws. Your health data is encrypted and stored securely. We do not use your health data for marketing purposes without your explicit consent.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our platform. Your continued use of MyVisionCheck following any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through the Contact Us page on our platform.

Your Privacy Matters: We are committed to protecting your health information and personal data. If you have concerns about how your data is being handled, please contact us immediately. Your trust is essential to us.